After placing your order, you should allow an average of 1 to 2 business days for processing your order and 5 to 7 business days for delivery of your order, provided that you placed your order before 10:00 PM. If these deadlines are exceeded, we invite you to contact our customer service.

As soon as your order is shipped, a tracking code will be automatically sent to you. Also check your spam, as it sometimes happens that our emails end up there. Please note that it may take some time before your Track & Trace link is active.

You can track your order using the tracking number you received by email. Enter the tracking number on our tracking page to know the status of your delivery. You can do this on this page.

Consult our page Exchanges and returns to return your package.

Of course, if you do not find the answer to your question, you can always contact us:

Info@astralyn.co +33644650636